CANCELLATIONS:

All events/parties require a non-refundable deposit to reserve.  In the case that you must cancel or change your event/party you will forfeit your deposit.  

RESCHEDULES:

Rescheduled events/parties will be allowed if prior to 21 days (3 weeks) of party date.  If and event/party booked withing 21 day(3 week) window; customer has three days after booking date to reschedule.

Rescheduled events/parties due to illness may be made at any time but a signed Physicians note may be required to reschedule.

Rescheduled events/parties due to weather will be determined SOLELY by LASER BOUNCE not the customer.  If Laser Bounce determines that the weather is too inclement to operate, Laser Bounce will try to reschedule your event/party to the next available date and time.

Only one rescheduled event/party will be permitted.  All rescheduled events/parties must be confirmed by email, or signed IN STORE.  Subsequent rescheduled events/parties will forfeit ALL deposit and require a new non refundable deposit to reserve another date or time.

NO OUTSIDE FOOD OR DRINKS ARE ALLOWED 

 

ANY LATE COMERS WILL BE ADDED TO YOUR PARTY ALREADY IN PROGRESS

 

LASER BOUNCE IS NOT RESPONSIBLE FOR ANY LOST OR STOLEN GIFTS, PRESENTS, COATS OR PERSONAL ITEMS.